At Avoke Solutions™, we respect your privacy and are committed to protecting the personal information you provide when using our website and services. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

Personal Information

We may collect personally identifiable information when you engage with us, such as:

• Full name

• Email address

• Phone number

• Business name

• Other details submitted via forms or during onboarding

This information is collected to process payments, respond to inquiries, provide services, and support your experience.

Device and Usage Data

We may automatically collect certain technical information, including:

• IP address

• Browser type and version

• Device type and operating system

• Referring URL

• Pages visited and time spent on our site

This helps us understand user behavior and improve our platform.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember user preferences

• Enable core site functionality

• Analyze traffic and user behavior

You may adjust your browser settings to block or delete cookies at any time.

2. How We Use Your Information

We use your information to enhance your experience and improve our services:

• Service Delivery: Power features like our AI Receptionist, Reminder Assistants, Lead Follow-Up Assistants, Review Assistants, and Booking systems.

• Customer Support: Respond to requests and provide tailored help.

• Improvement and Development: Analyze usage patterns to enhance user experience and develop new features.

• Marketing & Communication: With consent, send emails about new services, offers, or updates.

• Security: Monitor and protect against fraud, abuse, and unauthorized access.

  
  

3. Data Sharing and Disclosure

We do not sell or rent your personal information. However, we may share it under the following conditions:

Service Providers

We may share data with trusted third parties (e.g., hosting providers, analytics services, payment processors) to support and operate our services.

Legal Requirements

We may disclose information when legally obligated or in response to valid legal processes, such as subpoenas or court orders.

Business Transfers

If Avoke Solutions undergoes a business transition (e.g., merger, acquisition, or asset sale), your information may be transferred as part of that deal.

4. Data Security

We implement reasonable technical and administrative safeguards to protect your data from unauthorized access, loss, misuse, or alteration. However, no system is 100% secure, and we cannot guarantee absolute security.

5. Your Data Rights

You have the right to:

• Access: Request the personal data we hold about you.

• Correction: Request corrections to inaccurate or incomplete data.

• Deletion: Request deletion of your personal information, subject to legal obligations.

• Opt-Out: Decline tracking technologies or unsubscribe from communications at any time.

To exercise these rights, contact us at support@aavoke.com.

6. Third-Party Links

Our site may contain links to third-party platforms (e.g., Calendly, Google, Etc). We are not responsible for the privacy practices or content on those external sites. We encourage users to review their respective privacy policies.

7. Children’s Privacy

Avoke Solutions does not knowingly collect data from individuals under the age of 13. If we learn that we have collected data from a child without verified parental consent, we will delete it immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, services, or technology. When we do, we will revise the “Effective Date” above and post the updated version on this page.

We recommend reviewing this policy periodically to stay informed of how we protect your information.

9. Contact Us

For any questions or concerns regarding this Privacy Policy or your data, you can contact us at:

Avoke Solutions™
support@aavoke.com

By using our website or services, you agree to this Privacy Policy and its terms.